Shipping policy
European Shipping Information:
Ocean Discs are not liable for any import tax or equivalent related to international orders. If the order is returned to Ocean Discs due to non-payment of import tax, a full refund will be provided minus the cost of delivery as well as any additional transaction fees or other fees related to the order. More information can be found here at the European Commission website, under Taxation and Customs Union -> Citizens -> Buying goods and services online for personal use -> Buying Goods -> Buying goods online from a non-European Union country: https://ec.europa.eu/taxation_customs/individuals/buying-goods-services-online-personal-use/buying-goods/buying-goods-online-coming-from-a-noneu-union-country_en
We aim to package and send out your order within 2-5 days. We will update your order as soon as possible via email or text.
Delays: If your order is delayed, please allow up to 22 working days for the order to be delivered. If the order has not been delivered within 22 working days, the order will be considered lost and a full refund will be provided. Please note that delays to deliveries are out of our control and we will do our best to help chase the courier for updates and ETA.
USA & Canada:
Ocean Discs are not liable for any import tax or equivalent related to international orders. If the order is returned to Ocean Discs due to non-payment of import tax, a full refund will be provided minus the cost of delivery as well as any additional transaction fees or other fees related to the order. More information can be found here at the U.S Customs and Border Protection Website, under Customs Duty Information: https://www.cbp.gov/travel/international-visitors/kbyg/customs-duty-info
Delays: If your order is delayed, please allow up to 22 working days for the order to be delivered. If the order has not been delivered within 22 working days, the order will be considered lost and a full refund will be provided. Please note that delays to deliveries are out of our control and we will do our best to help chase the courier for updates and ETA.
We aim to package and send out your order within 2-5 days. We will update your order as soon as possible via email or text.
Rest of the World Shipping Information:
Ocean Discs are not liable for any import tax or equivalent related to international orders. If the order is returned to Ocean Discs due to non-payment of import tax, a full refund will be provided minus the cost of delivery as well as any additional transaction fees or other fees related to the order.
Delays: If your order is delayed, please allow up to 28 working days for the order to be delivered. If the order has not been delivered within 28 working days, the order will be considered lost and a full refund will be provided. Please note that delays to deliveries are out of our control and we will do our best to help chase the courier for updates and ETA.
We aim to package and send out your order within 2-5 days. We will update your order as soon as possible via email or text.
For any questions or specific shipment requirements, please contact us.